Terms of Service

Acceptance of Terms

• You must read and agree to these Terms before using our Services
• Your continued use constitutes ongoing acceptance of any updates to these Terms
• If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization
• These Terms supersede any prior agreements between you and Code Tap

AI Lead Generation Platform

Code Tap provides AI-powered automation tools for:

• LinkedIn outreach and connection automation
• Email marketing campaigns and personalization
• SMS outreach and engagement tracking
• AI chatbots for websites and social media
• Lead capture forms and qualification systems
• Reputation management and review automation
• Appointment scheduling and calendar management
• Customer service automation and ticket management
• Cold calling AI and voice automation
• Social media management and content creation

Service Availability

• Services are provided on a subscription basis
• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be communicated in advance
• Emergency maintenance may occur without prior notice

Third-Party Integrations

Our Services integrate with third-party platforms including:

• LinkedIn, Facebook, Twitter, and other social media platforms
• CRM systems like Salesforce, HubSpot, and Pipedrive
• Email providers and marketing automation tools
• Calendar applications and scheduling platforms

Your use of these integrations is subject to their respective terms of service. We are not responsible for changes to third-party APIs or services that may affect functionality.

Permitted Use

You may use our Services only for lawful business purposes. You agree to:

• Comply with all applicable laws and regulations
• Respect third-party platforms' terms of service
• Use the Services in a professional and ethical manner
• Maintain the security of your account credentials
• Provide accurate and up-to-date account information

Prohibited Activities

You agree not to:

• Send spam, unsolicited communications, or illegal content
• Violate any anti-spam laws including CAN-SPAM Act and GDPR
• Use the Services to harass, threaten, or harm others
• Attempt to hack, reverse engineer, or compromise our systems
• Share account access with unauthorized third parties
• Use the Services to compete with or replicate our offerings
• Scrape or extract data beyond your subscription limits
• Upload malicious code, viruses, or harmful content

Compliance Requirements

You are responsible for ensuring compliance with:

• TCPA regulations for SMS and calling campaigns
• CAN-SPAM Act for email marketing
• GDPR and other data protection laws
• LinkedIn and other platform terms of service
• Industry-specific regulations in your sector

Subscription Fees

• Subscription fees are billed monthly or annually in advance
• All fees are non-refundable except as required by law
• Prices may change with 30 days notice to existing subscribers
• Failed payments may result in service suspension

Usage-Based Charges

• Some services include usage-based pricing for excess usage
• Overage charges are billed monthly in arrears
• You can set usage limits to control costs
• Detailed usage reports are available in your dashboard

Taxes and Fees

• All prices are exclusive of applicable taxes
• You are responsible for all taxes related to your use
• Payment processing fees may apply
• International transactions may incur additional fees

Cancellation Policy

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• You retain access to Services until the end of your paid period
• No partial refunds for unused time within a billing period

Refund Policy

• 30-day money-back guarantee for first-time subscribers
• Refunds must be requested within 30 days of initial purchase
• No refunds for renewals or subsequent billing periods
• Refunds processed within 5-10 business days

Account Termination

We may terminate accounts for:

• Violation of these Terms of Service
• Non-payment of fees
• Abusive or harmful behavior
• Legal or regulatory requirements

Our Intellectual Property

Code Tap owns all rights to:

• The Services, software, and technology platform
• All AI models, algorithms, and proprietary methods
• Trademarks, logos, and brand materials
• Documentation, content, and user interfaces

Your Content and Data

• You retain ownership of content you upload or create
• You grant us license to process your data to provide Services
• We may use aggregated, anonymized data for improvements
• You are responsible for ensuring you have rights to use your content

License to Use Services

• We grant you a limited, non-exclusive license to use our Services
• License is revocable and terminates when your subscription ends
• You may not sublicense or transfer your rights
• License is subject to compliance with these Terms

Service Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind. We disclaim:

• Warranties of merchantability, fitness for a particular purpose
• Guarantees of specific results or performance metrics
• Warranties of uninterrupted or error-free service
• Warranties regarding third-party platform compatibility

Limitation of Damages

Our liability is limited to the maximum extent permitted by law:

• Total liability will not exceed fees paid in the 12 months prior to the claim
• We are not liable for indirect, incidental, or consequential damages
• No liability for lost profits, data, or business opportunities
• Exclusions may not apply where prohibited by law

Indemnification

You agree to indemnify Code Tap from claims arising from:

• Your use of the Services in violation of these Terms
• Your content or data that infringes third-party rights
• Your violation of applicable laws or regulations
• Your breach of third-party platform terms

Modifications to Terms

• We may update these Terms from time to time
• Material changes will be communicated via email or platform notice
• Continued use after changes constitutes acceptance
• You may terminate if you disagree with changes

Service Modifications

• We may modify, suspend, or discontinue Services
• Major changes will be communicated in advance when possible
• No liability for modifications or discontinuation
• Data export options provided before discontinuation

Effect of Termination

• Access to Services terminates immediately upon expiration
• Data retention according to our Privacy Policy
• Outstanding fees remain due
• Survival of terms that should reasonably survive

Contact Information

For questions about these Terms, contact us:

• Email: legal@codetap.com
• Phone: 1-800-CODE-TAP
• Address: 123 AI Street, Tech City, TC 12345
• Business hours: Monday-Friday, 9 AM - 6 PM EST

Governing Law

• These Terms are governed by Delaware state law
• Disputes will be resolved in Delaware courts
• Arbitration may be required for certain disputes
• Class action waivers apply where permitted

Severability

If any provision of these Terms is found to be unenforceable, the remainder will remain in full force and effect. These Terms constitute the entire agreement between you and Code Tap regarding the Services.