Privacy Policy

Personal Information

When you register for our services, we collect:

• Name, email address, and contact information
• Company name and business details
• LinkedIn profile information (when you connect your account)
• Payment information (processed securely through third-party providers)
• Communication preferences and marketing opt-ins

Usage Data

We automatically collect information about how you use our services:

• Log data including IP addresses, browser type, and device information
• Campaign performance metrics and analytics data
• Feature usage patterns and interaction data
• Cookies and similar tracking technologies

Third-Party Data

With your consent, we may collect data from:

• LinkedIn and other social media platforms
• CRM systems and marketing automation tools
• Public databases and business directories
• Analytics and advertising partners

Service Delivery

• Provide and maintain our AI-powered lead generation services
• Process your automation campaigns and deliver results
• Personalize your experience and optimize campaign performance
• Provide customer support and technical assistance

Communication

• Send service-related notifications and updates
• Provide marketing communications (with your consent)
• Respond to your inquiries and support requests
• Send important account and billing information

Improvement and Analytics

• Analyze usage patterns to improve our services
• Conduct research and development for new features
• Monitor service performance and security
• Create anonymized analytics and reports

Security Measures

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission and storage
• Regular security audits and penetration testing
• Access controls and employee training programs
• SOC 2 Type II compliance and GDPR adherence
• Secure data centers with 24/7 monitoring

Data Retention

We retain your personal information only as long as necessary:

• Account information: Retained while your account is active
• Campaign data: Retained for 3 years after campaign completion
• Support communications: Retained for 2 years
• Analytics data: Anonymized and retained indefinitely

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who help us operate our business
• Legal authorities when required by law
• Business partners with your explicit consent
• Potential acquirers in case of business transfer

Access and Control

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Restrict or object to certain data processing

California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

European Privacy Rights (GDPR)

EU residents have rights under the GDPR including:

• Right to access, rectify, and erase personal data
• Right to data portability and restriction of processing
• Right to object to processing and withdraw consent
• Right to lodge complaints with supervisory authorities

Essential Cookies

Required for basic website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website to improve performance and user experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. You can opt-out of these cookies.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our service. The "Last updated" date at the top of this policy indicates when it was last modified.

Contact Information

For privacy-related questions or to exercise your rights, contact us:

• Email: privacy@codetap.com
• Phone: 1-800-CODE-TAP
• Address: 123 AI Street, Tech City, TC 12345
• Data Protection Officer: dpo@codetap.com

Response Time

We aim to respond to all privacy inquiries within 30 days. For urgent matters or data breaches, we will respond within 72 hours as required by applicable laws.